Absolutely! We tailor our service to suit your household or business's needs and are super adapative to changing demands. Please contact us at firstname.lastname@example.org to see how we can help you save lots of trees.
Most definitely! Our whole service was created to deliver convenience as well as ensure you never run out of loo-rolls when in need. So if you'd like to add more time between deliveries, or order a box sooner than due to unexpected guests, you'll be able to do so with ease.
To do so, simply login to your customer login portal (sent to you after your very first purchase) or email us at email@example.com to make any changes for you right away.
We can actually deliver anywhere around Australia. Unfortunately, certain areas are a little trickier to get to, which is why our low flat-rate delivery costs couldn't be offered to the post-code you entered.
Not to worry though! Send us an email at firstname.lastname@example.org and we'll arrange for a custom quote with the best delivery options available for you, including bulk deliveries.
When we heard that around 27,000 trees are flushed down the loo every day around the world to make toilet paper, we were understandably shocked. We thought - there has to be a way that Australia’s most loved paper doesn’t have to be the product of fallen trees.
After a year of full dedication towards transforming tissue, we discovered a breakthrough that could change the toilet paper industry forever. Now a grand total of zero trees are used in each sheet of Pure Planet toilet tissue. Instead, we use 100% renewable, biodegradable and super fast-growing Bamboo & Sugarcane fibres that come together to create an ‘oh-so soft’, yet ‘wow-so strong’ toilet tissue. You can see more about our toilet tissue, here.
In the pursuit to make the most environmentally-friendly toilet roll, we've abandoned the thought of using plastic packaging because it doesn’t break down (not biodegradable), is dangerous to aquatic life, and is an avid carrier of harmful toxins.
Instead we use a paper-style of wrapping made from Bamboo and recycled post-consumer waste, which is individually hand-wrapped before being placed into your box. Yes that’s right, the employees in our factory wrap each roll with their own hands, to preserve and maintain hygiene whilst providing the employees with income.
The raw materials used in each roll of toilet tissue are sourced from well-managed and sustainable plantations in Asia and we manufacture in China, since this region is one of the World’s leading producers and growers of Bamboo & Sugarcane.
As a 100% Australian-owned Company, our mission is to help Australians do their bit for the environment without reducing their quality of lifestyle. That’s why we’ve employed stringent quality controls at every stage of development, ranging from sourcing superior resources, right down to the working conditions of the factory we manufacture these rolls in.
Now imagine receiving a new box of premium quality toilet rolls on a regular basis, delivered straight your door. Aside from not having to worry about those nasty no-toilet-paper realisations, getting a fresh box delivered to your door would mean you could kiss goodbye transportation problems, create loads more space in your shopping trolley and have an extra hand free to hold a young loved one. You can stress less, as we have your toilet tissue supply sorted!
We've calculated our delivery frequencies, depending on the number of people in your household. out running out. We’ve calculated the appropriate usage for each household and you can see the different frequencies below:
When you purchase a box of Pure Planet toilet rolls, you'll immediately receive an email confirmation, along with a handy link to your exclusive customer portal. Here, you can easily pause, skip, change and cancel your service subscriptions, as well as see your delivery schedule and important details.
Our team is always ready to help you and are super quick to assist, so if you ever needed help, please feel free to contact us at email@example.com
To ensure that your Tree-Free rolls are delivered quickly and responsibly, we have partnered with Sendle, the first 100% carbon neutral parcel delivery service in Australia (and possibly the world!). Sendle are certified by Climate Friendly and offset approximately 3kg of carbon per parcel, or the equivalent pollution emitted by one parcel travelling from Brisbane to Perth. Find out more here.
We ship your order as soon as your order has been processed and we aim to deliver your box within 1 to 4 Business Days to most destinations in Australia. In the unlikely chance that you haven’t received your order after 10 business days, please send us an email at firstname.lastname@example.org and we will do everything we can to get your delivery sorted.
We are extremely dedicated to getting your order to you without any problems whatsoever, but in the rare case that this situation occurs, please email us at email@example.com and we will be there to help you receive your order as quickly and efficiently as possible.
No worries! We’ve created a convenient self-service account for everyone and you can change any important delivery, billing and subscription details by logging in to your very own customer service portal here: